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Services
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IT Support |
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IBS gives you
the comfort of knowing that when you and your employees
need IT help of any kind, at any time ¬ from a software
question to a total network failure ¬ we’re there to
reconcile the challenge quickly and correctly. Staffed
with seasoned IT-support specialists, IBS gives you the
expert support your business needs, at a price you can
afford.
By providing the best hardware at the best price IBS
insures maximum value for your investment. Strategically
partnered with the leading technology manufacturers in
the United States—Dell, Microsoft, Liebert, Cisco,
Watchguard, HP, Nortell, and others—IBS offers
aggressive pricing on top-quality computer and voice
systems' hardware and software. Our sales experts make
managing your equipment purchases easy, and our customer
support is unparalleled in the industry.
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Disaster Planning and Business continuity. |
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Our
disaster-recovery experts assess your business' IT
infrastructure and provide you with the solutions you
need to make sure that, in the event of an outage or
catastrophe, your business' IT systems get up and
running in a minimal time frame, with maximum
effectiveness. We start by developing your business a
pragmatic contingency plan — one that can be easily
implemented, yet is cost effective. We then provide and
install a multitude of disaster recovery precautions,
based on your exact needs, such as uninterruptible power
supplies, fully redundant servers, off-site tape and
data storage, and other innovative safety measures.
At IBS, we offer three options for disaster recovery
planning: Real-Time Replication, Online Back Up and
Offsite Tape Storage. And we will help you choose the
most effective and economical system to meet your needs.
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Telecommunication |
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Our
partnerships with leading telecommunications
manufacturers mean that you get the most reliable
equipment in the industry, at a fair price, with a full
18-month warranty on new equipment, and 12 months on
refurbished equipment. Our practiced installation
procedures ensure that your system is completely
seamless, efficient and upgradeable. Your IBS
telecommunications options include:
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Key Systems
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PBX Systems
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Voice Mail
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Auto Attendant
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Call Accounting
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Intercom
Systems
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Call Accounting
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Video
Teleconferencing
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Automatic-Call
Distribution
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Computer-Telephone Integration
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Network Wiring |
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With in depth experience installing state-of-the-art
cabling systems, IBS professionals are skilled in every
aspect of copper and fiber optic installations and are
current with the latest cabling specifications and
technologies. Your IBS cabling options include:
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UTP/Coax/Fiber Installations
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Category 5E, 6 and 7
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Fusion Splicing
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Outside Plant Construction
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Weekend Cutover/Reconfiguration
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Cabling Cleanups and Audits
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Cable Testing and Certification
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EIA/TIA 568 Compliance
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Networking |
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Whether your business needs a new network or an upgrade
for an existing one, IBS can provide you with a
cost-effective solution. With our extensive knowledge of
voice and data networks, and our trusted partnerships
with leading networking equipment manufacturers, IBS can
analyze your needs and provide you with an
all-encompassing network proposal one that not only
covers the logistical details of installing or upgrading
your network, but also provides you with full pricing
information for any and all of the networking equipment
needed to do the job right.
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Technical support |
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24/7 Telephone Support
IBS provides your business with expert telephone
support, 24 hours a day, 7 days a week, 365 days a year.
Our tele-support specialists are courteous, extremely
knowledgeable, and dedicated to giving you the answers
you need to keep your workflow moving along.
On-site Support
While many IT challenges can be reconciled via the
telephone, IBS understands that sometimes you need
professional on-site help and fast. With IBS, you get
that kind of service, any time of day or night. Our
IT-support technicians are always on call, so when you
need us, we're there for you guaranteed.
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Wireless Networking |
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Today's wireless technologies help users increase
productivity by connecting to handheld devices and
Laptop computers when and where they want—in hospital
rooms, conference rooms, classrooms, in hotels, and on
warehouse floors. It has made it affordable to
supplement wired networks rather than replace them.
IBS Wireless Services
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Site Surveys
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Wireless Network Design
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Wireless Deployment
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Wireless Security
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Telecommunications Cost Management |
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Telecommunications is the second highest operating
expense for the average large organization.
Organizations pay above-market prices, buy too much
capacity and do not detect billing errors
Organizations can reduce telecom expenses by 20 to 30
percent and this can be achieved by :
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Understanding of the Industry drivers
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The technical alternatives
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Efficient telecom procurement and processing
techniques.
Our extensive telecom experience allows us to quickly
and efficiently find the cost saving solution to match
your company’s needs. |
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